I have downloaded a freecharge app. I did not know if money added to the freecharge account the emi required to pay to the bank. (They specified only used money required to pay interest). I have added money twice to my freecharge account. I want to cancel the two transactions by not initiating emi.
Transaction id 1 : ac4a7jmzbqyr985w_de[protected]-[protected]_1 - 20000
Transaction id 2 : ac4a7jmzbqyr985w_de[protected]-[protected]_1 - 10000
Please cancel these two emi for me, because i have already planned emi. I can t bear 3000 every month for these two transactions.
I don t want to withdraw the money to my bank account. Please get the money back to the bank. Please do not debit emi.
This information i had send to the bank on july 4th. Frequently spoken to the customer care to cancel the loan. And complained the nodal also
Given to nodal [it s been a surfer to me on non response communication from the bank.
As early as possible in july i contacted the customer care chat but the executive said no transactions are done by me.
15th august 2020 i got a message to pay emi for credit card xxxxxx8091 and 8075 (Rs. 907.25 and 1814.5) for the below mail detailed transactions.
It s a kind of child behaviour i am getting in freecharge app and customer care in freecharge.
Even axis bank nodal also not responded?
My concern is i can t pay for my education with this freecharge transaction. If i want to pay a premium of lic - no it can t be done.
On what basis do i need to pay interest to the bank with emi?
Freecharge is on purpose to get the money on my name for their business. Until i agree. It is illegal to use my money.
Could you cancel the emi in my bank account?
Until i have not utilized the money i dont want to pay the emi, that s how i understood to make the transaction. But the bank asked me to pay with interest.
Please cancel this transaction and emi schedule.]
They replied to me no transactions are exist on my name to pay emi.
But automatically they had debited my from my account
Customer id :[protected]
Brn-pymt-card-[protected] 1814.50
Brn-pymt-card-[protected] 907.25 on 1 st september.
What do i do?
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