[Resolved]  Axis Bank — Got false information regarding car loan got cheated after taking loan

Address:Gurdaspur, Punjab, 143521
Website:WWw.Axisbank.com

I dr abhijeet singh r/o city gurdaspur distt gurdaspur state punjab. Took a car loan from axis bank gurdaspur branch, loan account no. Aur[protected] which was disbursed on 3 june 2017, before taking loan i enquired about loan from bank manager and dealing employee my first and foremost requirement was prepayment of loan without any extra charge as the government banks do dealing employee and branch manager ensured me that there will be no chage when u deposit prepayment of any amount and then i agreed to take loan from axis bank as my salary account is also in axis bank. They told me to sign loan agreement which i signed by trusting their words as there are so many paged i signed them on yhe assurance of dealing employee and branch manager. After taking loan i came to know from coustomer care that information they gave me was totally false and they cheated on me. There is 5% +service tax on prepayment amount which i will have to pay. Axis bank gurdaspur have cheated me by concealing the correct information... Me and my wife have salary account in axis bank since 2014... Im very disappointed and feeling helpless... Im going to close my axis bank salary accounts and will shift to other bank and i will never recommend axis bank to my near ones... I will also shift my loan account to govt bank... See if you can do something into this matter otherwisd im going to do all above mentioned with in a month...

Dealing employee is avinash mobile no.[protected]
Branch manager is manish marwah mobile no. [protected]
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Aug 6, 2017
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Jun 19, 2017
ashu5121989's response
i have uploaded image of bank statement where i got deducted for consolidate charges
Verified Support
Jul 05, 2017
Axis Bank Customer Care's response
Hi Abhijeet,

Sorry for the trouble. Please share the details of your concerns on the e-mail ID provided at http://bit.ly/2poeFWO for us to assist you.

Regards,
Axis Bank
Complaint comments 

Comments

ASHA ([protected])

i have just checked my account today and found bank has deducted more than 7 time 350 and 376 amount by showing as consolidated amount they even did not call us and inform us about this
I have transferred 12500/- to SBI on June 8th 2017 but due to the timeout issue
it's not getting transferred to beneficiary account and even not getting reverse to my account also

This is TRANSACTION REF ID:[protected]

I contacted Axis Bank Customer care many times but there is no use.

Please solve my issue as soon as possible

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