[Resolved]  Axis Bank — Harassment from Collection Executive

Respected Sir/Madam,

Myself Parminder Kaur Sandhu. My credit card no. [protected]. Having an outstanding of 98000. I was unable to make payments due to financial crisis in my personal life and uncertain deaths i had lost stability in my life. Now my situation are becoming normal so i would like to make my payments and clear of the dues.

I would request you to take strict actions against Mr.Satish and Mr.Sagar of your collections department. Mr Satish is abusing me ...his words are agar capacity nahi that toh use kyun kiya...he uses very bad language ...and he is calling my relatives and my office number also...and harassing them by making 50 calls in a day...he has used my Facebook account which is completely illegal and unauthorized. My intentions are clear and I want to make payment. If any of them calls me or my office or relatives and abuses us if would logde complaint with banking ombudsman.

Looking forward for your kind cooperation.

Thanks
Parminder kaur sandhu
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Dec 8, 2016
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Nov 03, 2016
Updated by Sandhu1203
Hi,

Myself Parminder Kaur Sandhu. My credit card no. [protected]. I Would logde complaint against your executives Mr. Satish and Mr.Sagar. They are continuously calling on my office landline no. And harassing my colleagues. They are even calling my relatives. When i am ready to make payment. I am filing this complaint on banking ombudsman now as i am fed up with such people.

He is still calling at my office and relatives place and numbers.

I want strict action against him now.

Thanks and Regards
Parminder
Verified Support
Nov 03, 2016
Axis Bank Customer Care's response
Hi Parminder,

Sorry for the trouble. Please write to us at http://bit.ly/2dwICjs for us to assist you.

Regards,
Axis Bank
Complaint comments 

Comments

Swipe machine late payment charges...no body told me first...
Id.[protected]
Mobile no.[protected]
Axis Bank Customer Care's response, Nov 8, 2016
Verified Support
Hi Vicky,

Please share your concerns at http://bit.ly/2dZ5X0W for us to assist you.

Regards,
Axis Bank
(Add.: Khairthal, distt -alwar, rajasthan)
At the ATM machine no any cash, many times this problem created...
Axis Bank Customer Care's response, Nov 8, 2016
Verified Support
Hi Rajiv,

Sorry for the trouble. Please share the exact location (landmark/ place) of the ATM for us to look into it on priority.

Regards,
Axis Bank

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