Axis Bank — Haven't received reward points as promised

Address:	Jalandhar, Punjab, 144022
Website:	Axis bank

I haven't received reward points as promised. I was promised to get 250 points for opting e statement I opted but not received 250 reward points. Also 2* reward points in birthday month ie September but didn't get 2 * reward points in the month of September and many more. I contacted customer care but No conrete solution has been provided by customer care.
I emailed to axis bank as well but no one addressed the issue.

Nitin Gautam
Register mobile no. [protected]