Axis Bank — Hidden charges imposed by AXIS BANK

Hi concerned,
I am a salaried account holder in axis bank, I got a debit amount of 72.38 in name of TIPS/SCG/NONMCC/11.04.23/IRCTC. What is this can I know? Are you peoples exploiting your costumers!! Despite of fact that My account is salaried and I have not been informed of these hidden charges while getting my account created in beginning. Why you peoples are simply imposing hidden charges to customers and that too salaried account holder. This is not the first time axis bank is indulging in such malpractices I also encountered credit card annual fees and joining fees imposed just after they somehow managed to give me credit card forcefully and no information of such charges in prior. I just want my refund back and please train your employees to have a good conversation with customers about all hidden charges in beginning.