[Resolved]  Axis Bank — home loan agent

Address:Mumbai City, Maharashtra, 401208
Website:Axis Bank

We are buing a 2bhk flat in Mumbai vasai and were in need of 90 percent loan for the same.Your Agent Sunil's aggressive calling and intention of completing his target forced him to give false promise of giving 90 percent loan.We confirmed from him atleast 10 times for the 90 percent loan thing to which he agreed instantly.Now after property verification he is saying the loan maximum amount which bank can provide will be 38 lakhs which will not solve our purpose.He has left us in the middle now and now saying he cannot do anything.I just want to know why your executives make false promise about the loan amount if they are not sure.He has wasted our whole month and now we are opting some other bank for same process.It caused us a lot of trouble and inconvenience and also delayed the whole buying process causing problem to the owner as well.(Sunil from axis bank, Andheri branch).Take action against your agents for harrasing us.
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May 26, 2018
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Apr 25, 2018
Axis Bank Customer Care's response
Hi, Thank you for reaching out. Please DM us your registered contact number. We are here to help!
Regards, Team Axis Bank
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    Axis Bank Limited Corporate Office, Bombay Dyeing Mills Compound, Pandurang, Budhkar Marg, Worli, Mumbai, Maharashtra, India - 400025
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