[Resolved]  Axis Bank — home loan and improper use of cheque

Address:500011

Hi dinesh. I have axis as my salary account. I have applied for home loan. One of the executive name santhosh had took my documents with 2950 rupees cheque for processing 16th may 2018. But unfortunately one day later i didn't require loan since i got money by other means. I personally called and text him on 18th may 2018 not to loggin my details since i got money. But they did go for loggin and there used the cheque on 22nd may 2018. After loggin and using the cheque still there no response abour loan eligibility. Once i saw my account that the cheque have been used. I called executive santhosh ([protected]) from tarnaka axis bank hyderabad. He just reluctantly answered saying that i was on leave. Here is how the bank cares people. He just told money is not refundable. Can any one suggest what to do and how can other people like me are saved from such fraud people. There is no information regarding my loan eligibility.
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Jun 29, 2018
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
May 28, 2018
Axis Bank Customer Care's response
Hi, We are here to help. Please DM us your contact number and we will get back shortly.
Regards, Team Axis Bank
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