[Resolved] Axis Bank — home loan disbursement

kiran joseph

from Hyderabad, Telangana

Address:

533003

Hai i opted for a home loan at 8.35% roi but due to loan amnt more dan 30 lacs it got changed but it was not informed by the bank representative. All the processing charges are duly taken but total loan related works are done by one. There is zero communication regarding the loan status and even they don't care to answer my calls n queries n adopted a very careless approach towards me. I am deeply hurted and disappointed by their attitude and work and many times felt as if they are doing it for free to me

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Nov 9, 2017

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Sep 27, 2017

Updated by kiran joseph I need proper justice for the casual approach from bank representatives

Verified Support

Oct 07, 2017

Axis Bank Customer Care's response Hi Kiran,

We're sorry you had this experience and we want to make this right. Please share your concerns with us at http://bit.ly/2ofzczR for us to assist you.

Regards,
Axis Bank