[Resolved] Axis Bank — home loan subsidy (clss) | |||
Hi team, This regarding subsidy on my home loan. I have taken home loan of rs.15lakhs from axis bank 6 months ago. My home loan ac number phr[protected]. As per government rule i am eligible for credit linked subsidy (Clss). I have applied for the same at a time of applying for loan, i was asked to add my mother name as co-applicant. So i added my mother name as suggested. Now yesterday i went to the branch to enquire about home loan subsidy. Bank representative informed me that my application for subsidy got rejected due to "family definition not proved". When i asked in detail they informed me that i should had been enrolled my father's name as well at a time of applying for home loan as i am unmarried. But the real scenario is that i have not been informed about adding my father name at a time of applying for home loan. Now tell me who is the responsible for this? Isn't the duty of bank representative to guide me to get it done? It is a question of 2.5 lakhs, its not a small amount for middle class group. Was this information helpful? | |||
May 14, 2018 Complaint marked as Resolved Axis Bank customer support has been notified about the posted complaint. Verified Support Apr 12, 2018 Axis Bank Customer Care's response Hi, as per our records the disputed transactions has been rejected by acquiring bank. Sorry for the trouble. Regards, Team Axis Bank.
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hello, my card is blocked for online transactions due to incorrect code please unblock the card.
CARD:[protected]
EXPIRY DATE:10/22