Axis Bank — Housing Loan reference no. 2266848

Address:

New Delhi, Delhi

This is the correspondence which I am doing with one Mr. Yadav who is directly or indirectly associated with Axis Bank. I request to resolve this issue. Dear Mr. Yadav, It is two days & till date I have not received any confirmation from you, yesterday afternoon I spoke to you & you committed me that by 30th March evening I will receive the details of the loan installment which has been paid by you. Since morning I am trying your number but unfortunately you are not responding my phone, it is height o[censored]nprofessional attitude. It seems either you have not deposited the payment or if deposited than you are not able to provide the details . If this is the attitude of the people who are associated with Axis Bank than I am really surprised. I think this is the first private sector bank which is giving this type of treatment to the customers. I request some one senior to intervene in this & resolve this issue. If due to your mistake my booking is being cancelled or any penalty is being put on by the Ansal's than I will be force to approach consumer court. I request you to provide the details by today evening. I am also going to write a mail to the Chairman of Axis Bank & will approach the consumer court for the harassement being given by the people associated with Axis Bank. Regards, Sunil Sehgal Date: Sat, 28 Mar 2015 18:29:53 +0530 Subject: Re: Loan reference no. 2266848‏ From: shiv.[protected]@arysgroup.com To: [protected]@hotmail.com Sir, I will provide you the details by monday evening. Warm Regards Shiv YADAV +[protected] Sent from BlackBerry From: sunil Sent: Saturday, 28 March 2015 5:08 PM To: shiv.[protected]@arysgroup.com Cc: kuldeep10.[protected]@axisbank.com Subject: RE: Loan reference no. 2266848‏ Dear Mr. Yadav, Till date my banker Axis Bank has not received the loan installment for Rs. 4.86 lac, today I have received a letter from Ansal's that if the loan installment is not deposited than my booking will be cancelled. I am surprised that inspite of your assurance & commitment till date the loan installment has not been deposited with Ansal's About 15 days back you assured me that the loan installment is being deposited than how come till date my bankers have not received the payment. In case you have deposited the loan installment of Rs. 4.86 lac than please provide me the details so that the same can forwarded to Ansal's. Kindly revert at the earliest. Regards, Sunil Sehgal ([protected])