Axis Bank — how can bank managers accept the complaint if the sender said i have send the money to the person multiple times by mistakenly

Address:uppal kalan, 501505

This is adama rajeshwar reddy from hayathnagar i have the savings account in axis bank uppal kalan recently i got call from bank regarding someone sent the money to your account by mistakenly so given letter with proving those funds are made for as consultancy basis but the assist manager was not supporting me and saying ill follow only rbi rules
Did rbi said that if anyone give fake complaints without having proper answer to freeze the genuine receiver account? Is that rule?
I am trying to explain to assist manager that i've proofs but the assist bank manger not responding me properly.
I am ready to prove myself those payments made for genuine reason
Note : if a person do mistake one time but how can he do multiple times
This is simple that the person who did complaints is not valid i have the all the proofs.
My mobile number : [protected]
Mail id : [protected]@yahoo.in
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Axis Bank customer support has been notified about the posted complaint.
Jul 24, 2019
Updated by rajeshreddy2222
it is the work for banker's to find that who was made complaint is correct are not ? why the banking rules are crucial with innocent client's ?
i want to the resolution as much as possible ?
thank you
Verified Support
Jul 24, 2019
Axis Bank Customer Care's response
Hi, we are unable to locate any account-related information with the mobile number given. Request you to DM us the registered mobile number or additional details of your account for us to check further. Regards, Team Axis Bank.
Jul 24, 2019
Updated by rajeshreddy2222
[protected]
Jul 25, 2019
Updated by rajeshreddy2222
i given response letter to bank manager still no reply fro them the worst bank i have ever seen

Jul 25, 2019
Updated by rajeshreddy2222
without proving the complaint genuine r not how can he put minus balance in account even i am responding calls and mails ?
is this correct such a waste rules are in banking sector
Aug 07, 2019
Updated by rajeshreddy2222
Axis Bank — how can bank managers accept the complaint if the sender said i have send the money to the person multiple times by mistakenly

1 Review
uppal kalan, Rangareddy, Andhra Pradesh, India
rajeshreddy2222 on Jul 24, 2019 Mark as Resolved

This is adama rajeshwar reddy from hayathnagar i have the savings account in axis bank uppal kalan recently i got call from bank regarding someone sent the money to your account by mistakenly so given letter with proving those funds are made for as consultancy basis but the assist manager was not supporting me and saying ill follow only rbi rules
Did rbi said that if anyone give fake complaints without having proper answer to freeze the genuine receiver account? Is that rule?
I am trying to explain to assist manager that i've proofs but the assist bank manger not responding me properly.
I am ready to prove myself those payments made for genuine reason
Note : if a person do mistake one time but how can he do multiple times
This is simple that the person who did complaints is not valid i have the all the proofs.
My mobile number : [protected]
Mail id : [protected]@yahoo.in

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