Axis Bank — HUF account

Address:	laxmi industrial estate, andheri west
Website:	axis bank

I have a HUF account with axis bank and they keep sending emails and messages asking me to visit branch and do the needful. I have done several times the same and still they keep sending and are threatening to freeze the account. Basic issue is they or their software does not understand that IT dept is giving[protected] and they keep writing such emails. Every time I am asked to submit docs again and this happens regularly for several months now