Axis Bank — I am complaing about issuance of a printed e-challan receip

Address:

741235

On 4.1.2016 I approached Kly Branch for payment of application fees throgh GRIPS with a Challan and a cheque of Rs 250/- drawn on the same branch. The challan and the cheque was received by a lady officer and I was asked to come on the next day for e-challan receipt. The receipt was handed over to me on 5.1.2016 thereby making one day's delay in filing the online application. Further the e-challan receipt was printed on a throwaway paper-the front page contained the payment particulars and the back page contained certain figures penned through and the same cannot be produced before a Govt authority. For the same type of payment SBI Kly responded immediately and the receipt was given within half an hour on the same day. I donot know why axis bank took the matter casually. Kindly inform me if I can get a fresh e-challan receipt. BHOLANATH DASGUPTA Customer id[protected]