Axis Bank — I am complaining about collection harassment call

Lady named Gayatri Yadav from collection called me today from # [protected] and was not at all ready to listen to my problem as why I am unable to make my credit card pymt. She was ill mannered and was kind o[censored]sing scare tactics that is not supposed to be used by collection any more. She irritated me and was not at all allowing me to speak. Even if I tried to stop her by raising my voice she was not ready to listen. She kept interrupting me and was kind of misbehaving on the call. She even threatened to freeze my bank account that got no connection with my credit card. It's totally illegal. I am really not liking the way Bank is dealing with me as a old customer who has a genuine problem. Please help.

Shibani Sinha
Customer id:[protected]