[Resolved]  Axis Bank — I am complaining about operations head

Address:

New Delhi, Delhi, 110063

Dear team,
This is the escalation regarding ms. Rajul verma, operations head, avtar enclave branch, delhi.
Being a customer of your bank, having my accounts in avtar enclave branch (3194) delhi has got my corporate trade remmittance done from my a/c named shri mahavir impex in which charges of ₹7000 was deducted from my a/c regarding which i had a talk with branch head of avtar enclave branch delhi to get my charges reversed as they are inapproriate and also being an old customer of branch and having all our a/cs in this branch of axis bank got no regard. Instead of that ms rajul asked me to transfer my accounts in other bank while i went for cash related services in the bank and i would not then the branch will close all my accounts without my consent and replied in very rude manner & misbehaved and because of her rude behavior i felt so low and insulted. Employees like ms rajul verma think that there is no strict law is made for there illmannerism n the high ranking officials are just for name. Axis bank is a well renowned bank all over india n is famous for it's excellent customer service but employees like ms rajul verma leaves no stone unturned in hampering banks image.. I want bank to take strict actions against such kind of employees so that they cannot further humiliate the customers of the bank and spoils bank image.
Thanks
Nischay batra