[Resolved] Axis Bank — I applied for fastag one month ago and I have not received it yet.

shivammerothiya

Address:

A-701, Srinivasa Classic, Sarjapur main rd, Bangalore, Karnataka, 560103

I applied for fastag on 15th dec and i have not received it yet (Initial time of arrival was 8 days max).
I tried contacting their support, twitter handle, email etc. But no resolution at all.
Not only that they deducted inr1000 without any reason directly from my bank account. How can they deduct the money for recharge when they have not even delivered the card.

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Feb 13, 2020

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Jan 13, 2020

Axis Bank Customer Care's response Hi, we wish to inform you that the amount has been debited for the auto sweep feature opted by you during the FASTag application. The debited amount has been credited to your linked FASTag wallet. Regards, Team Axis Bank