[Resolved]  Axis Bank — I cancel my ecpp but didn't refund my amount

Address:ARUNVIHAR, Nedumpana P. O, Kollam, kerala, Kollam, Kerala, 691576
Website:Axis

I am a axis bank credit card holder there was an unauthorized transaction of rs.1, 699/- in favor of ecpp assistance service gurgaon, which i had never subscribed too. How can they transact on my card directly?
So, kindly please refund my same amount to my same credit card as soon as possible and also unsubscribe me from this service as i am not at all interested in the same. Otherwise i will choice cancel credit card
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Aug 6, 2021
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
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Dear Customer,

Request you to please share your CPP membership number and contact details. This will help us in resolving your query.

Request you to please contact us on our helpline numbers – [protected] (toll-free) or [protected], between 11 AM – 9 PM, for any further assistance.

Regards,
CPP Team

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