[Resolved] Axis Bank — i had not utilisation of the card and asking me to pay 4000 as services

gopiprasad2020

from Hyderabad, Telangana

Address:	Hyderabad, Andhra Pradesh, 500018
Website:	retail.axisbank.co.in

As i took asix bank credit card on december 2017 till now not utilised even one traction also not did and pin also not generated when i am asking to cancel the card they says you pay first the amount then we will cancel after 6 month.
Why i have to pay when i not used. As a middle class man with single hand. While giving card they told not to pay any thing now every month putting charges. Even mail id of axis bank the kept on site that also fraud,
Even phone service also worst. Simple they talk hours and making money of it. And when i said i sent mail they didn't recive because those are old mail ids its not there headache.
They are seeing there only so place help to come out of it

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Jul 30, 2018

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Jun 28, 2018

Updated by gopiprasad2020 Credit card services very bad simply doing fraud to customer, BE CAREFUL WHILE TAKING AXIS BANK CREDIT CARD. THEY TELL SOME THING AND PUT ON YOU HAND. WHILE PAYING AFTER NOT DOING TRANSACTION YOU HAVE TO PAY

Verified Support

Jun 29, 2018

Axis Bank Customer Care's response Hi, thank you for reaching out. Please share your registered contact number via private message. We are here to help! Regards, Team Axis Bank.