Axis Bank — i have applied for my zone credit card but haven't received yet.. ita 15 days as of now.

I have received a call from axis bank executive that they are providing my zone credit card with a lifetime free validity.. I have applied 15 days back. They said i will receive it in 10 business days.. But havent received yet... Can u pps provide me with the info like whata d matter with the delay delivery of my credit card... Please kindly send me my credit card asap.. Waiting here... Your executive had came my home and verified my documents etc... So i dont think their shud b a prob from my side.. Surely it must b u ppl's failure..