Axis Bank — Illegal Hidden Charges

Dear Sir/ Madam

Myself Shriom Sharma having an Axis Bank Flipkart credit card ending with xxxx 2007.

The following transactions are wrong because I have neither received any prior information about it nor any OTP to approve these transactions. I am liable to pay the amount/ transactions which i have approved by one time password.
As i have not approved the following transactions by one time password, these transactions are illegal so request you to intervene so that i can get my money back.

Transaction details are as follows: -

Rent Transaction Fee
Amount ₹202.83
Date25 Jan, 2024
Reference ID[protected]

Amount ₹35.61
Date25 Jan, 2024
Reference ID[protected]

Thanks

Shriom Sharma
[protected]
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Axis Bank customer support has been notified about the posted complaint.
Verified Support
Mar 14, 2024
Axis Bank Customer Care's response
Hi, we have checked and wish to inform you that our Nodal team had responded on your concern. We request you to be guided by the same and write back on the same email address in case of any further assistance. Regards, Team Axis Bank.
Mar 14, 2024
Updated by shriomsharma
Axis bank is the worst bank in India You are doing fraud with customers by debiting hidden charges in my case I received OTP for a transaction of 20282.92 Rs but in statement you added some additional charges of Rs 202.83 + 35.61 GST (What we call hidden charges) and I don`t have any expectation from a fraud bank so I will avoid Axis bank services wherever possible.
Complaint comments 

Comments

Axis bank is the worst bank in India You are doing fraud with customers by debiting hidden charges in my case I received OTP for a transaction of 20282.92 Rs but in statement you added some additional charges of Rs 202.83 + 35.61 GST (What we call hidden charges) and I don`t have any expectation from a fraud bank so I will avoid Axis bank services wherever possible.

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