[Resolved]  Axis Bank — illegal transaction from credit card even after blocked my card and continuous

Dear sir/ma'am

I am using axis bank credit card from last many years but recently which happened with me that fully unlawful and stressful.


As my card lost but some did transaction on my card

I immediately called to consumer care number and blocked my card and got compliant number 60492930.

But my transaction is not stopped and continuous again i called consumer care they replied they are working on it. And will reply within 5 days.
My credit card limit is 1.2 lakh.

Still bank is not responding proper way.

My transaction details are below

1 usd
2 usd
50 usd
349 usd

All are done internationally as money deducted in usd, really i dont know where is problem.

So need help
I called every time immediately but dont know where is problem.

Thanks

Parteek gandhi
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May 26, 2020
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Apr 24, 2020
Axis Bank Customer Care's response
Hi, we are working on your concern vide reference number:60492930 and the same will be processed shortly. Regards, Team Axis Bank.
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