[Resolved]  Axis Bank — Impoliteness

Address:605001

Hello I'm an axis bank account holder. on 29.04.2017, I've got a call from axis bank chennai kodambakam branch. one lady named 'dhanu' has called me to share some credit card details and asked for my proof through call. as l was uncertain about the call I refused to share any of my personal and asked for axis bank executive to meet me. she again called me and spoke in a worst manner that I've never ever heard from any of the reputed organisation. I was about to get a credit card but the impolite talk of your staff led me in closing of my account now. is this your customer service. Please appoint some educated and civilised staff in your bank.
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Jun 4, 2017
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
May 04, 2017
Axis Bank Customer Care's response
Hi Suzanne,

Axis Bank respects customer privacy and does not email or call its customers asking for Internet Banking Login ID, Password, Credit/Debit card numbers, and Bank account numbers ATM PIN or other sensitive financial information. To know more please visit: http://bit.ly/2p1u6bX .

Regards,
Axis Bank
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