Axis Bank — Improper deduction of debit card charges without receipt of new debit card

Address:a 103 swati florence , south bopal ahmedabad 380058

UNable to understand your policies and practices. Without getting my debit card how come you had deducted its charges from my account for which i sincerely regret.
secondly no sms is being received since last two days for any payments or receipts from your bank for which again you had deducted in advance the sms charges
If such is the case please send in your terms and conditions for closure of my accounts with AXIS once for all as I wish to completely close mine and my families account with axis bank
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Axis Bank customer support has been notified about the posted complaint.
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Hi, we will help you sort this out. Please DM us your registered contact details and we will reach out to help you at the earliest. Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.

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    Axis Bank Limited Corporate Office, Bombay Dyeing Mills Compound, Pandurang, Budhkar Marg, Worli, Mumbai, Maharashtra, India - 400025
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