Axis Bank — Incorrect amount charged

Address:	Mumbai Suburban, Maharashtra, 400072
Website:	axis bank

Respected Sir, I would like to request a refund of all the default charges that have been applied to my account. I have Savings Account No. [protected] maintained with your Axis Bank. In the month of October 2015 the sum of Rs. 1950 incorrectly deducted from my savings account on 30th October 2015. I claim a refund for the same. I attempted to withdraw this amount from an ATM of your bank located at the below mentioned address. Address of the ATM: Charkop Market, kadsiddeshwar Marg, Opp to Noble Chemist, Charkop, Kandivali West, Mumbai- 400067. Several time the amount was deducted from my saving account because of other ATM's withdrawal I agree with that. But when I called to Customer Care Department they told this is the yearly charges that we are deducting from the account i agree with the charges of Rs. 300. Then in the month of October 2015 I was withdrawing the sum of Rs. 1950, it was not withdraw it was showing me the ledger balance to my account. I'd Spoke to Customer Care of axis department they don't know why I got Charged. I also told them to refund of my Amount the Customer Care Department told me visit the branch i visited in Andheri, Sakinaka Branch of yours still No reply. I know that from your bank I had been Wrongly Charged.I have all the messages that i got charged but in this There is absolutely no doubt that this was an erroneous deduction. Kindly scrutinize the error and refund the amount back into my account. I would be grateful if this could be done without further delay as I am undergoing a financial trouble these days. Thank you. Yours Truly, Harshal Jadhav