Axis Bank — Interest for debit

Address:

2A, 38th street, korattur , chennai-80

Sir, i lost my job during lockdown. I had an emi in my credit card. As i lost my job, i was unable to pay for 3 months. but i totally settled the amount 4 th month. here comes the problem.
Now i was charged 1999 for debit interest and gst 359 rsfor that interest, and late payment fee(1200) also.
this is unfair.
RBI has announced not to get interest for the late payment. but this people are knowingly charging the amount.
Take necessary action on this fraudsters
Note: I spoke with this customer care.they are replying its mentioned in their policy. You do anything.