[Resolved]  Axis Bank — "invalid user credentials" message while registering

Address:Chennai, Tamil Nadu, 600020
Website:www.axisbank.com

Hello,

I am not able to register for net banking in axis bank with the details available in the asap priority account kit and getting following error message.

"invalid user credentials"

I am not able to reach customer care executive as there is no such option available in phone banking.

9am to 9pm chat service is not working.

Please do the needful.

Regards,
Hemanth
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May 26, 2018
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Apr 25, 2018
Axis Bank Customer Care's response
Hi, we request you to share your registered contact detail via DM to check and assist you.Sorry for the trouble.Regards, Team Axis Bank.
Apr 26, 2018
Updated by kota_hemanth
Hello,

May I know what is DM ??

Regards, Hemanth
Apr 26, 2018
Updated by kota_hemanth
Hello Team,
Please let me know your email Id to provide my contact details and registered mail information.

Regards,
Hemanth
Apr 26, 2018
Updated by kota_hemanth
Sent details through DM. Please check and suggest.

Many thanks,
Hemanth
Apr 30, 2018
Updated by kota_hemanth
Dear Team,

Attaching the error message screenshot.

Regards,
Hemanth

Complaint comments 

Comments

Dear sir,

I made payment for hotstar membership but amount was deducted from my account but service not activated in hotstar.

So, Axis Bank have requested to refund that amount in my account.

Thanks & Regards,
Divyesh Sinojiya
Mo. No [protected]
Hello,

I am not able to register for net banking in axis bank with the details available in the asap priority account kit and getting following error message.

"invalid user credentials"

I am not able to reach customer care executive as there is no such option available in phone banking.

9am to 9pm chat service is not working.

Please do the needful.

Regards,
Mohammed Khursheed Ali

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