[Resolved]  Axis Bank — Inward remittence-less forex rate given

Address:Nainital, Uttarakhand, 263139

I will tell you whole story now, my bank branch at Talli haldwani Uttarakhand, but they do not have forex branch there, the forex branch is at Rudrapur.

I can not tell in advance to the bank that in my account forex is coming because its is my company who sent the salary in my account.

I have never got the opportunity to talk with my branch manager for forex rate because whenever i had asked the forex amount already get credited in my account.

axis bank account no [protected]

I have following concern.

1. How this can be possible in the same bank there are different forex rate for different -2 person, as per my understanding the forex is managed centrally, it can not be vary branch to branch.

2. In the past month as well i have been given less exchange rate by Rs 1 as compared to others employee/person in the same bank.

3. There are other bank as well SBI, canara bank which are equally offering the rate Rs 66.50, even the axis website the exchange rate is 66.45.

So, please either refund me the differential amount, i have no option to go to consumer forum etc.

Because every time axis bank is cheating with me.

Please look into the above matter seriously.
Was this information helpful?
No (0)
Yes (0)
Dec 4, 2016
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Nov 03, 2016
Axis Bank Customer Care's response
Hi Devendra,

Sorry for the trouble. Please share your concerns with us at http://bit.ly/2cVJqM2 and our executive will get back to you.

Regards,
Axis Bank
Verified Support
Nov 03, 2016
Axis Bank Customer Care's response
Hi Devendra,

We are in receipt of your concerns vide mail reference number: 13770485 dated November 3, 2016 and will back to you on your registered e-mail ID shortly.

Regards,
Axis Bank
Verified Support
Nov 03, 2016
Axis Bank Customer Care's response
Hi Devendra,

Please ignore the previous comments. Sorry for the trouble. Please share your concerns with us at http://bit.ly/2cVJqM2 and our executive will get back to you.

Regards,
Axis Bank
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Axis Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    52%
    Complaints
    12958
    Pending
    0
    Resolved
    6557
    Axis Bank Phone
    +91 22 2764 8000
    Axis Bank Address
    Axis Bank Limited Corporate Office, Bombay Dyeing Mills Compound, Pandurang, Budhkar Marg, Worli, Mumbai, Maharashtra, India - 400025
    View all Axis Bank contact information