Axis Bank — issue of credit card without taking the consent

Pulakbaran Chakrabarty

from Kolkata, West Bengal

Address:

AXIS BANK LTD, Credit Card Operations, Gigaplex,4th Floor, NPC 1, Building No 1, Plot No1, 5,MIDC, Airoli Knowledge Park, Airoli, Navi Mumbai, Kolkata, West Bengal, 400708

I had been issued a credit card of miles & more bearing number 5593xxxx xxxx 7430. I had not asked the card and accordingly i contacted my axis bank branch. I requested for cancelling the same one month's before. Even after the regular dialogue and assurance, i received the bill against that card.
Now why should be harassed by your credit card department and why the said card was not stopped/ cancelled? Is it not harassment of a senior citizen for your mistake? Who are the responsible persons for such unnecessary harassment?

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Axis Bank customer support has been notified about the posted complaint.

Verified Support

Nov 28, 2019

Axis Bank Customer Care's response Hi, please share your registered contact number and we will get back to you at the earliest. Regards, Team Axis Bank.

Nov 29, 2019

Updated by Pulakbaran Chakrabarty [protected]