[Resolved]  Axis Bank — Issues with new NRI Account

Hi Team, I opened a new NRI Account and received a start up kit about a month ago. I am facing the following issues : 1) Unable to login to internet banking. customer support asked me to reset the internet password (which never existed since its a new account) 2) Unable to use the debit card at an ATM. Customer support asked me to activate international transactions on my card (This service was activated but still the card did not work at an ATM) 3) Unable to generate a TPIN on phone since the card authentication fails based on the card details and the pin provided 4) Multiple calls to call centre and emails to email support team have been unable to resolve the issue. The face book support team informed me about a week back that someone is looking into this issue and will call me back, but i never received a call from Axis bank. I am completely frustrated with Axis bank and its support team. Please help. Regards, Unmesh
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Aug 14, 2020
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