Axis Bank — Kalyan nagar branch complaint

Address:

Bangalore, Karnataka, 560043

I have applied for saving account as a NRI ( foreigner who works in India) with all needed documents provided to the banl employee Mr.Shiva in Axis Bank Kalyan Nagar .. he had told me the account will be open in 10 days .. but after he made me run and keeping me in dark regarding the process now he says the the local address check is failed since a person could not find the house .
what stupid excuse is this since subway employees can find the house very easily even courier flipkard etc .. so axis bank is so weak in not finding a local address.. and this is a lie because he had told me that they approval of the address is failed since the guy had come and neighbors didn't know anything about me ..
how many lies they allowed themselves to tell the customers.
i want an immediate action against this person Mr.Shiva who is very Rude and useless .. such a shame for Axis bank