Axis Bank Koramangala Branch — Multiple billing & debited amount twice

Address:

560047

I am customer of your Axis bank Koramangala branch bear A/c No. [protected], A/c Name : Velanganni Sunder Rajan I did a purchase at Big bazar 08.11.15 @ 20:14:44 for an amount of Rs. 4805/-, at 20:16:53 again Rs. 4805/- was debit from my account, i spoke to your Toll free number the gave me a mail ID (customer.[protected]@axisbank.com) and told me to address my issues and download a form called CARDHOLDER DISPUTE FORM, which i filled and sent it on 09.11.15, but till date no refund is happened from the bank side of Rs. 4805/-. Today on 17.11.15 i called the customer care number where now after 8 days the lady told me to walk in to the branch and submit the First thing axis bank debiting amount twice for a single transaction and delaying so much to refund the same. Kindly refund Rs. 4805/- and credit the same to my account - [protected], A/c Name : Velanganni Sunder Rajan Regards Sunder Rajan [protected]