[Resolved]  Axis Bank — lack of clarification in transaction

Suddenly my money got debited from my account on 14th nov 2019. I dont know why axis is giving such service am using this card from last 2 years. Before 2 3 days ago my account has been credited by 4000 but it is unable to receive from the atm.
Showing ledger account balance with 2k and saving account 4k. And suddenly today i lost all money and my account remained with 0 balance. Please go through my query and update my all transaction history with well clarification.
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Jan 17, 2020
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Dec 17, 2019
Axis Bank Customer Care's response
Hi, we are here to help! Please DM us your registered contact details and we will get back to you at the earliest. Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account-related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
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