[Resolved]  Axis Bank — Late payment & interest charged on Credit Card

Address:Ahmedabad

It has been really unpleasant experience from axis bank in few months. I am having axis credit card & for which I am trying since last 3months for autodebit facilities via branch, then via app & now internet banking. However it has just made my life hell.

Branch people didn't did it, late fees & interest charged.
Spoke to customer care but they are helpless
supervisor mr. juniad told to uninstall & reinstall app, did it but now authentication is problem as card is expired & internet id disabled.

Everyone uses APP they upgrade it & just continue who is user userid any more. They are talking about digital but have they ever tried to find out real problem faced.

USERID - Contact branch.

What is use of Online if we have to go to branch.
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Dec 14, 2021
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Nov 08, 2021
Axis Bank Customer Care's response
Hi, we request you to share the registered mobile number along with details of the branch approached for further assistance in the referred matter. Regards, Team Axis Bank
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    Axis Bank Limited Corporate Office, Bombay Dyeing Mills Compound, Pandurang, Budhkar Marg, Worli, Mumbai, Maharashtra, India - 400025
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