[Resolved]  Axis Bank — Lien amount deduction

Dear sir/Madam, Good day!
This is with the credit card ends with 5408 which is associated with the axis bank savings account ***9701 at Tiruvannamalai branch.
As per the October credit card bill my outstanding amount was 86841 rupees, I transferred 85thousand to my Axis bank account(****9701) in that 75 thousand was kept as a lien amount on October 16. Later, on the same day I paid 9thousand and 3thousand as a credit card bill online for my credit card.
We made multiple visits to the branch to do the recovery from the lien amount to my outstanding credit card bill so that my credit card bill will be settled, but there is no resolution even after nearly one month.
We spoke to customer care on the same issue multiple times. They assured me that it will reflect in a couple of days to my account but nothing has happened yet.
We are extremely dissatisfied and frustrated with this behavior, and on top of that they charged 2 thousand as a late payment bill and now they generated again 76thousand bills for my credit card.
We kindly urge you to intervene in this to get the speedy recovery from my lien amount and my credit card bill amount has to be settled with that and the late payment also has to be reversed.
Kindly check the issue and do the needful.