Axis Bank — lien amount not credited | |||
Myself sk md suleman There was a charge on my account 5, 599.55 on 5th of march 2020 I called axis costumer service asking for what it’s been charged he said there is a transaction overdue on your account for the puchase made in vedic village resort. I told him since two months my account was in negative and from 1st i started to deposit cash in my account and as soon i deposit funds in my account negative balance of more than 8500 was deducted instantly which was including that 5, 599.55 so i told him it’s been charged twice he checked and said it’s on lien you will get this fund credited i. Your account by 3rd saturday and today in 2nd april. I didn’t get the penny yet Before lockdown they again charged my account more than 5000 as a consolidated charges i was shocked and then i didn’t had contact with anyone else i have sent mail to axis didn’t got any reply. What i don’t understand if i clear all my negative balance on 1st of march and then the was a charge of the same amount again and how come consolidated charges comes to more than 5000. I am very disappointed now because i need the funds now and everyone needs now a days because of lockdown. That is why i am posting here for help coz if i am not getting my money back i will definitely close my account after lockdown. Please help me in this [protected] Sk md suleman [protected]@gmail.com Was this information helpful? | |||
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Axis Bank customer support has been notified about the posted complaint. Verified Support Apr 03, 2020 Axis Bank Customer Care's response Hi, we have made a note of the concern raised by you and will get back at the earliest. Regret the inconvenience caused. Regards, Team Axis Bank
Verified Support Apr 03, 2020 Axis Bank Customer Care's response Hi, we thank you for reaching out and regret the delay in response. Please note that there are envisioned short delays due to the ongoing coronavirus (COVID-19) outbreak, as our executives and on-site staffing levels have been reduced and relocated to support the important social distancing directives. However, we are working on this and it will be smoothened out shortly. We appreciate your patience and cooperation in the interim. Regards, Team Axis Bank
Verified Support Apr 03, 2020 Axis Bank Customer Care's response Hi, we have made a note of the concern raised by you and will get back at the earliest. Regret the inconvenience caused. Regards, Team Axis Bank
Verified Support Apr 03, 2020 Axis Bank Customer Care's response Hi, we wish to inform you that INR INR 5599.550 is on hold towards VEDIC RESORTS & HOTEL and INR 885.00 is on hold towards the Debit card issue. Regards, Team Axis Bank.
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Axis Bank Limited Corporate Office, Bombay Dyeing Mills Compound, Pandurang, Budhkar Marg, Worli, Mumbai, Maharashtra, India - 400025
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I have requested for a debit card but it is still not yet delivered.
Could you please help me with this issue!!!
Thank you