Axis Bank — lien balance

Address:

South 24 Parganas, West Bengal, 743349

I've an account in axisbank joynagar branch. Account number [protected]. I paid to nios 758rs but that was failed and was not refunded automatically so i raised a complaint against fraud/disute with complaint number 38915185. The maximum days needed was 120 but within 3days the amount was refunded but that is kept as lien balance and i'm unable to use the amount. There is no option fir me to unlock and no proper time is given for the amount to be unlocked.

Please help me by unlocking the amount.