[Resolved] Axis Bank — loan emi paid twice

[Resolved] Axis Bank — loan emi paid twice

S Sreejith Kumar Cheviri from New Delhi, Delhi

R, i am sreejith and maintain an account with axis bank in last month i took 300000/- personal loan and april 10th is the due date for emi so i made payment on 9th april 2018 . But on 10 th april the amount (emi) auto deduct from my account. I dont know about auto deduct of emi from my account. But now in this only one emi affected in personal loan. So i kindly request you to revert the amount 8346/- to my savings account otherwise please minus the same from my personal loan name : sreejith kumar ac no : [protected] Was this information helpful? No (0) Yes (0)
Jun 1, 2018 Complaint marked as Resolved Axis Bank customer support has been notified about the posted complaint. Verified Support Apr 17, 2018 Axis Bank Customer Care's response Hi, we are working on your concern vide reference number 40704710 and will update you with the status within 48 hours. Sorry for the trouble. Regards, Team Axis Bank. Verified Support May 01, 2018 Axis Bank Customer Care's response Hi, with reference to the service request number 40704710, we confirm the additional EMI paid towards your loan account has been credited back to your savings account on April 19th, 2018. Sorry for the trouble. Please rate your experience on the service offered to you in the referred matter, at the following link: https://www.research.net/r/Axis_Bank_Customer_Support .
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