Axis Bank — Loan services for Premium customers

Address:	560003
Website:	Services

I am a priority customer and one of the oldest customer since UTI bank days. Also my family members are Axis bank customers. I have deposits / investments with Axis and have been getting services from RA Puram branch Chennai. Have moved to Bangalore and contacted Axis bank MG Road branch for a used car loan. My principal SBNRO account is with this Branch. Not only is the attitude so callous of your staff, they do not even bother to listen to what you are saying and make their own assumptions. Worst of al, they send a guy to collect documents and he is so busy that he not only arrives late but wants to finish transaction on the road!! Shocking behavior. When called the person at the bank in charge of the loan was shocked when he said I did not tell him it was used car loan!! The attitude seems to be that we are begging them for money.