Axis Bank Ltd — credit card emi conversion

Address:

Jaipur, Rajasthan, 302024

I had purchased mobiles using my credit card after converting into emi scheme and successfully received sms and mail confirmation for the same. Even then the bank has taken full amount of mobile including the interest charges calculated for 6 or 12 months. I had sent mails to their nodal officer and requested to solve the issue, but they have not given a satisfactory reply in spite of my repeated mails requests at many a times. Finally and in the last mail, i made it clear mail itself that i will not make any payment until the bank resolve my genuine complaint.

The bank has failed to send a proper reply so far, hence this complaint lodged here in this forum with a requested to sort a solution to my genuine complaint.