[Resolved]  Axis Bank Ltd. — Harassment and Humiliation by Axis Bank Ltd. even after my Card Settlement

Axis Bank Ltd. — FOR DELAYING FALSE DEBIT RECTIFICATION OF MY SALLARY ACCOUNT

i have salary account in axis bank at vv nagar dist anand last four yrs. bank had diducted my 3000 rs by mistak and i have given a application for that correction bu last three mont those are not giving my mony back in my account

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Dear sir
i forget my Internet password, pls send me password at this mail address
my account mumber is [protected]

Copy of settlement letter photo proo[censored]ploaded.

Dear Sir, With reference to above, please find below the copy of mail sent to Nodal Officer, Axis Bank Ltd. on 30th March, 2014: Subject: Complaint reference N07913249 dated 3/19/2014 From: S. Dasgupta (samar.[protected]@yahoo.co.in) To: nodal.[protected]@axisbank.com; Date: Sunday, 30 March 2014 9:48 AM Dear Sir, With reference to above and your e-mail reply dated March 28, 2014 (attached), I am sending this mail again, may be the final mail to you against the above mentioned complaint regarding the settlement of my credit card no. [protected]. As per your mail, please note the following points/queries (as a matter of trust, policy of transparency, satisfactory customer services to avoid unnecessary harassment/humiliation/mental as well as physical torture to a sincere and honest customer): As per your e-mail dated March 28, 2014: "The SBI Cheque 149905 was deposited on August 16, 2013 but because of the incorrect/invalid credit card no. the cheque was kept with bank custody. As the cheque was not cleared the settlement is broken" My points/queries: 1. During the settlement on July 12, 2013 (at Axis Bank), the concerned staffs after proper verification received the five instalment cheques of Rs.3750/- each on SBI: 1.Chq.No.149905, Dt.16/8/2013, 2.Chq.No.149906, Dt.16/9/2013, 3.Chq.No.149907, Dt.16/10/2013, 4.Chq. No.149908, Dt.16/11/2013, and 5.Chq.No.149909, Dt.16/12/2013 (scan copies already sent twice): If any incorrect/invalid card no. or any kind of confusion about the Chq.No.149905, August 16, 2013 then why they have accepted? Why they have issued the settlement letter? 2. When the concerned staffs of Axis Bank Ltd., had the knowledge about the settlement, then why the A/c payee Chq. No.149905, August 16, 2013 was kept with bank custody silently? without any immediate official information to me during August-2013. 3. Also, due to this cheque, if settlement broken on August-2013, then where is the official letter/mail? Why the official letter/mail not sent? for customer information (necessary for customer services). 4. Finally, as a matter of trust, if the settlement broken (Nul and Void) in August-2013, then without re-settle/re-settlement why the remaining instalment cheques (from September-2013 to December-2013) deposited every month for clearing? Sir, I have already told you repeatedly, I am not in a position to bear further harassment, humiliation since last year by Axis Bank Ltd. I have almost lost my trust on your bank regarding the policy of transparency and customer services. Who will compensate my loss which I have been suffering since last year? Regards, Samar Dasgupta +91 [protected].[protected][protected] Sir, with reference to above mail copy, I hope you will be able to analyse the kind of harassment and humiliation done by Axis Bank Ltd. since last year. Please do the needful, so that I will get the 'proper justice'. N.B.: If necessary, I will submit/sent the related documents. Thanks and Regards, Samar Dasgupta +91 [protected].