Axis Bank Ltd — Refund initiated by Amazon but still not received

Address:

AT/PO:- KANCHURU,PS:-HINJILICUT,PREMISES OF GRAM PANCHAYAT KANCHURU GANJAM ODISHA - 761102

I had purchased 4 products from Amazon India by using my axis bank debit card on 2nd November 2021 with subtotal of rupees 3196 but I paid 3045.99 rupees because my card was eligible for 150 rupees instant discount . After that transaction amazon sent me 300.1 rupees amazon pay balance cashback.Till that everything was fine but after that I returned one of product which was costed around 2199 but amazon deducted that amazon pay balance cashback and initiated a refund amount of rupees 1867.38 on 19th November but still that amount doesn't reflects on my account.So my humble request to you please concern my query.

I hereby attached appropriate documents regarding my issues.
Amazon has also sent me
the bank reference no - VCORY6LA0000KV9VNY8E

Bank Name. AXIS BANK LTD
BANK IFSC CODE. UTIB0002262
BRANCH NAME . KANCHURU GNJ OR
BANK ACCOUNT NO . [protected]
DEBIT CARD NO . [protected]


Mobile No - [protected]

So I humble request to you please resolve my issue. I hereby attached appropriate documents.