[Resolved] Axis Bank — Made a mistake using wrong card number for transfer money through PayUmoney and it has failed but it's already debited from my bank account

Vikram Meshram

Address:

Nagpur, Maharashtra, 440008

Dear Sir/Madam

I made a mistake using wrong card number for transfer money through PayUmoney and it has failed but its already debited from my bank account.
Following are the transaction details. please make refund money

merchant name --- KQPoker

payment amount --- 5000.00 RS

payment id[protected]

merchant website/store----www.kqpoker.com

date/time of payment[protected]:08:16.0

failure massage ---- transaction declined by the issuer.

please do the needful

--
Thanks & Regards

Vikram Meshram

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Jun 7, 2017

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

May 04, 2017

Axis Bank Customer Care's response Hi Vikram,

Please share your details to our customer service teams email ID from your registered email mentioned at: http://bit.ly/2odp3nV. Our team will get it checked and get back to you soon.

Regards,
Axis Bank