[Resolved]  Axis Bank — Made the transaction of amount 1,000 rupees to Google Pay Merchant Account but still he did not received the amount.

Hello Team,

I am Mohammed Uzair Dawalji

I have made a merchant payment via UPI from my KARNATAKA VIKAS GRAMEENA BANK ACCOUNT and money is not credited into merchant's account. I have checked all the payment proof of debited amount it was debited from my bank.

The transaction I have made for 1, 000 via Gpay app to GPay merchant account.

Amount - 3000 /-
upi - gpay-[protected]@okbizaxis
Transaction ID[protected]

The transaction supposed to credit into merchant account linked with GPAY that is Maharashtra bank.

I have got the below details about the transaction. The amount has been transferred to the below UPI ID.
UPI id Transaction:[protected]
gpay-[protected]@okbizaxis
Debited From: Mohammed Uzair DAwalji
Karnataka Vikas Grameena Bank
[protected]@okaxis
Google Transaction Id: CICAgNDFurzsdg

Could you please help me in getting the refund to my HDFC Bank account?

I have attached all the proof of the transaction. please revert back to me at [protected]@gmail.com
Register Mob - [protected]
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Nov 17, 2023
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Oct 09, 2023
Axis Bank Customer Care's response
Hi, we request you to liaise up with the remitting bank from which amount has been deducted. Regards, Team Axis Bank.
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