[Resolved] Axis Bank — Maintenance and account closure charge

gauravkansal9849

from Roorkee, Uttarakhand

Address:

Ghaziabad, Uttar Pradesh

Sir, maine axis bank me individual current account net banking ke liye open karvaya.net banking ka user i'd or password 6 month me bhi nhi aya. Or first 3 month 15 rs. Sms charge + service tax ka charge liya gya and than last 3 months 85 rs. + service charge maintains charge ka kah kr account me se kaat liya gya. Itna he nhi jab maine account close karwaya to 500 rs. Account close charge kaat liya gya. Jabki bank ke staff ne kewal sms charge bola tha or 6 month baad account close karwane pr koi charge nhi lagane ke baat khi thi. So i request you sir pls solve this problem. Thanks sir gaurav gupta modinagar. Distt. Ghaziabad up

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Aug 5, 2017

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Jun 28, 2017

Updated by gauravkansal9849 [protected]

Verified Support

Jul 05, 2017

Axis Bank Customer Care's response Hi Gaurav,

We're sorry you had this experience and we want to make this right. Please share your concerns with us at http://bit.ly/2odp3nV for us to assist you. In case you have already raised any complaint, please share the complaint/reference number for us to assist you further.

Regards,
Axis Bank