[Resolved]  Axis Bank — Malpractices and misbehaviour and scams

Address:New Delhi, Delhi, 110092

This is to bring in to the notice of the apex authorities, axis bank employees of the branch ashoka niketan delhi -110092 have a disrespectful behavior towards the bank account holders and especially during the time of demonetarization, on 11-11-16 i went to the bank to withdraw rs 10
000/- one employee particularly sanjeev yadav misbehaved bragging how much he earns and constantly misbehaving and also i saw him changing money in the basement with id's where they were supposed give account holders withdrawls from their accounts, i suspect scam in this situation, i request the rbi to look into the matter that whether they are changing currency legally as directed by the rbi guidelines, i am pretty sure that they are charging some premium to exchange large sums of money on id's of the labourers and workers. I request the authorities to kindly cross check the id's for any discripancies. I have also not received any satisfactory reply from the bank apart from this" it will not happen again my reference no. 13895224 given by the bank.
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Jan 3, 2017
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Dec 02, 2016
Axis Bank Customer Care's response
Hi Deep,

We’re sorry about the bad experience you had at our branch. Thanks for bringing this to our notice. We always strive to improve our services and your feedback really helps. We’ll definitely take this up with the branch management.

Regards,
Axis Bank
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