[Resolved]  Axis Bank — Manipulated more than Rs 6000 savings account without prior intimation

Address:560047
Website:Axis bank

NODAL TEAM has not responded to my complaint mail it's been 6days.from past 5years.
This is to bring to your notice that you people have auto debited almost 6000 Rs from my savings account without prior intimation and without my permissio nobody has given any rights to Axis bank to manipulate money handling from saving account it's a theft.
I happen to call axis this morning to clarify the same I for a surprise they say that I have an outstanding paint due on my credit card which is not true as is have cleared all my dues with the bank and I no longer use Axis credit card from past 3-4months.I have the same proof on my Axis app .I have attached the screen shot for your reference and also would like you to listen to to help audio that I have sent as the lady from credit card team has been extremely rude to me. I want my 6000Rs back reverted to my savings account at any given cost you guys cannot penalise me for something which is not my fault .I will take it up to media with the recordings and with my Mobile app record where it shows zero outstanding and mainly no where on my statement it shows AXIS has auto debited and manipulated 6000 in my savings account which was to be reflecting as per protocol. Would be great if my money is reverted back at the earliest . I have approached you 11lot of hopes as none of your agents from support team sounds helpful to me.Oys a huge amount the bank has tried to manipulate I have lost trust with axis Bank I am scared to even keep 1rupee on my savings account because of this mishandling now as I noticed I am fighting for my money back god knows how many times I have been fooled .
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Apr 1, 2017
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Mar 01, 2017
Axis Bank Customer Care's response
Hi Divya,

It’s perfectly understandable that you’re very upset about what’s happened. Please share the reference number which you may have received from the last communication channel approached for us to look into it.

Regards,
Axis Bank
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