[Resolved]  Axis Bank — Mentally harrasment of customer in a name of currency exchange procedure

Address:Ghaziabad, Uttar Pradesh, 201206

Sir,

I am a presently axis bank customer having an regulary operating current account with the axis bank branch muradnagar but due to recently change of currency make them free to harrase us as on 28/11/2016 my wife gone for depositing the money new currency which is in the flow but from 1.30 she was been standing and at last at 3.30 they refused to accept the deposit and they mentally harasses that nothing can be done against as if we complaints also. and their is a complete evidence of CCTV photage that she was been their since 1.30 till 6.30 and they were doing many illegal change of money after officially timings which has been observed today so clearly you may also see to it and check and my name is sanjay kansal current account no. [protected]

please see to it personally and immediate action is required from your side
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Jan 2, 2017
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Dec 02, 2016
Axis Bank Customer Care's response
Hi Sanjay,

Sorry for the trouble. We have made a note of your feedback and will share the same with the concerned branch. For further assistance, you can share the details at http://bit.ly/2dZ5X0W from the registered email ID and our executive will get back to you.

Regards,
Axis Bank
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