[Resolved] Axis Bank — messages

dipannita banerjee

from Kolkata, West Bengal

Address:

35, Sadananda Road 1st floor,Kolkata 700026, Kolkata, West Bengal, 700026

I have a Savings Bank account in your Rashbehari Avenue Branch/Kolkata-700026.The account is held in 3 names viz.Dipannita Banerjee, Deepak Kumar Banerjee and Partha Pratim Banerjee.Account No is [protected].Of late from last 1 month messages regarding transactions are being sent to me as well as the third holder Sri Partha Pratim Banerjee, which is not as per norms.All messages are always sent to the first holder.
You are requested to look into the matter and immediately stop sending messages to the third holder.
Thanks and regards.
Dipannita Banerjee
Mob No.[protected]

Was this information helpful?

No (0)

Yes (0)

Jul 26, 2019

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Jun 20, 2019

Axis Bank Customer Care's response Hi, we are looking into this and will update you with the status at the earliest. Regards, Team Axis Bank

Verified Support

Jun 25, 2019

Axis Bank Customer Care's response Hi, sorry for the delay. As per our records, the official from the branch has spoken to you and have addressed your query.
Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.