Axis Bank — Misbehave and refusal of service by axis bank operation head mr. atul mehta

Address:

Kapurthala, Punjab, 144601

Sir, i visited axis bank branch on 28th oct 2015 to submit my VAT. I stood in the line for almost 45 minutes when my turn came to submit my tax your teller told me that you are standing in line for 45 minutes dont you know how to fill the form. sir neither worked in the bank nor i i am a CA. Then operation head of the bank mr atul mehta came to me and told teller not to take my VAT. instead of solving the issue he chose to refuse me the service which i am entitle to. basically he kicked me out of the bank. so i am complaining about mr atul mehta ... 1, that he refused fundamental service to customer. 2, he failed to do his job letting customer down to cover his staff member.. 3, did not consider the interest of AXIS BANK. sir i hope you will look into this matter very seriously and take the appropiate action against mr atul mehta. sir i seriously doubt that mr atul mehta is capable of running this branch and further this prestigious institution.