[Resolved]  Axis Bank — misbehavior of the office staff

Address: Dhanbad, Jharkhand, 828202

I had applied for the closure of current account of my client named tp commercial company at the chirkunda branch. Inspite of repetitive follow up of the status my issue was not resolved. After visiting the for 5 times, the concerned person named santosh attending counter number 5 gave me the bank statement of the account and on further questioning about the draft he insulted me in front of other customers and asked for the bank statement that he himself had given me. I request you to look into the matter and get the issue resolved at the earliest as harassment and insult in front of other customer cannot be accepted. I intend to send the complaint to higher authorities if my issue remains unresolved.
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Mar 26, 2018
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Feb 23, 2018
Axis Bank Customer Care's response
Hi Pramod,

We'd like to help. Please visit us at www.axisbank.com/support to share your concerns. Thanks for writing in.
Feb 23, 2018
Updated by [email protected]
Please assist as I couldn't find a suitable head under which my issue is to be reported, or provide the email I'd of the concerned person to be contacted.
 
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I had applied for the closure of current account of my client named tp commercial company at the chirkunda branch. Inspite of repetitive follow up of the status my issue was not resolved. After visiting the for 5 times, the concerned person named santosh attending counter number 5 gave me the bank statement of the account and on further questioning about the draft he insulted me in front of other customers and asked for the bank statement that he himself had given me. I request you to look into the matter and get the issue resolved at the earliest as harassment and insult in front of other customer cannot be accepted. I intend to send the complaint to higher authorities if my issue remains unresolved.
my Email ID is pramodsharma.[protected]@gmail.com

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